Customer Privacy Notice
Last updated 20 June 2024
This privacy notice contains important information on how we collect, store and use your personal information. It also explains your rights in relation to your personal data and how to contact us.
We, us, our - Sirin Technologies Limited (a private limited company registered in the UK with the registration number 15254884) and our associated companies.
Personal data - any information relating to an identified or identifiable individual.
Email: info@sirin-tech.com
Our website may include links to third-party websites, plug-ins and applications. Following those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
We collect personal data to provide our services to you.
Our lawful basis for collecting or using personal information to provide services is your consent.
We get your personal information directly from you. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by phone, text, video, email or otherwise. This includes personal data you provide when you:
We may receive data from publicly available sources such as Companies House, the FCA and the Electoral Register based inside the EU.
Our website uses cookies. See our Cookies Policy for more information.
We will only use your personal data:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.
We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
Normally, we keep your information for 1 year unless we are required by law to retain your data for longer or we receive a request from you to erase your data.
You have rights under data protection laws in relation to your personal data.
If you wish to exercise any of the rights set out below, please contact us.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month.
You do not usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we have used your data after raising a complaint with us, you can also contact the Information Commissioner who may be contacted at https://www.ico.org.uk/make-a-complaint or telephone 0303 123 1113.